FAQ
Frequently asked questions? Simple answers.
Promedital is here to support you.
Whether you want to learn more about how our systems work, find out details about after-sales services or receive assistance, here you will find answers to the most common questions.
And if you can’t find what you’re looking for, we’re just a click away.
How can I request a demonstration of your systems?
You can request it directly from the product page you are interested in. Our team will contact you to arrange a date and show you all the features in action.
Do your systems integrate with existing software?
Yes, all our products are designed to be compatible with the main management software already in use in healthcare facilities.
Do you also offer training on how to use it?
Absolutely. Every project includes a personalised training phase for operators, with ongoing support even after installation.
Do you provide technical support?
Of course. Our support service is available both remotely and on site, with guaranteed response times in accordance with the agreed SLAs.
Can Promedital solutions be customised?
Yes. Our systems are modular and configurable to adapt to the specific needs of each facility.
Are Promedital technologies compliant with regulations?
All our solutions comply with national and international regulatory standards in the medical and healthcare fields.